Airline execs stand by travel agents amid distribution changes

04/23/2013 | TravelMarketReport.com

Airline executives who spoke during last week's UATP Airline Distribution Conference in Miami reaffirmed the value they place in travel agents despite the ongoing evolution of the airline distribution market. "[Y]ou can't do this without some involvement with the [agency/GDS] channel. It's going to be a multichannel world for some time," said Norm Rose, president of Travel Tech Consulting, addressing attendees in the airline industry.

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