Downsizing has limits, companies find

04/24/2013 |

Companies looking to improve efficiency are finding that staff reductions can backfire in the form of customer dissatisfaction and lower sales, Brad Tuttle writes. Red Lobster this month reversed a move to increase the number of tables per server after some employees and guests complained. Recent troubles at Wal-Mart, McDonald's and J.C. Penney can also be linked to staff reductions, Tuttle writes.

View Full Article in:

Published in Brief:

SmartBrief Job Listings for Business

Job Title Company Location
Vice President, Science and Regulatory Affairs
American Beverage Association
Washington, DC
Director - Career Services
The Culinary Institute of America
Hyde Park, NY
Vice President, HEDIS & Performance Outcomes
Dayton, OH
Director of Contracting and Compliance
CareFirst BlueCross BlueShield
Multiple Locations, MD