Happy patients are not indicative of quality, study says

04/24/2013 | Washington Post, The

Johns Hopkins University researchers who analyzed patient satisfaction scores at 31 hospitals say pleasing patients is a good idea but is not a measure of health care quality or safety. They caution against placing too much emphasis on patient satisfaction scores when determining reimbursement. The results appear in JAMA Surgery.

View Full Article in:

Washington Post, The

Published in Brief:

SmartBrief Job Listings for Health Care