Treat your employees like valued customers

04/25/2013 | New York Times (tiered subscription model), The

As a business owner, it's important to avoid blaming other people for your mistakes and to treat your employees with respect, writes Josh Patrick, founder and principal at Stage 2 Planning Partners. "At the end of the day, trust is what it's all about," he writes. "If we don't treat our employees the way we treat our best customers, they will stop trusting us."

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