Do your workers understand your business model?

04/29/2013 | New York Times (tiered subscription model), The

Good leadership is in large part a question of accurately and concisely explaining your corporate strategy to your workers, says Jen Guzman, CEO of pet-food company Stella & Chewy's. "Someone who can boil it down to something very simple, to me, really has their arms around their business," she says. "If it's too complex, how are their employees going to follow it?"

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