What your future clients might be looking for

04/29/2013 | Northwest Herald (Crystal Lake, Ill.)

Homeowners should take five steps when looking for qualified roofing contractors, writes Bob Vila. He suggests they obtain word-of-mouth referrals and then verify credentials and check for complaints. If you have clients that follow his advice, you can expect them to ask to meet with you and get your contract in writing. He also addresses cost and says the homeowner's "final choice should be based on a combination of cost and confidence."

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Northwest Herald (Crystal Lake, Ill.)

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