Coping with tough customers

05/7/2013 | Inc. online (free registration)

Some customers try to demand large concessions from your company right before a deal is set to close, but you shouldn't cave, Geoffrey James writes. "If the deal disappears, it was never real in the first place," he writes. James explains how to deal with other types of challenging customers, including those who ask you to behave unethically, lack a real intention to buy or have less influence than they claim.

View Full Article in:

Inc. online (free registration)

Published in Brief:

SmartBrief Job Listings for Health Care

Job Title Company Location
Director, Senior Legal Counsel
Alcon
Fort Worth, TX
Senior Scientist - Cell Engineering Group
Pfizer
San Francisco, CA
Associate Director, Compliance Business Partner I
Boehringer Ingelheim
Ridgefield, CT
Attorney
U.S. DEPARTMENT OF HEALTH & HUMAN SERVICES Food and Drug Administration Office of the Chief Counsel
Silver Spring, MD, MD
Counsel – Regulatory Affairs
RAI Services Company
Winston Salem, NC