Coping with troublesome customers

05/7/2013 | Inc. online (free registration)

Some customers try to demand large concessions from your company right before a deal is set to close, but you shouldn't cave, Geoffrey James writes. "If the deal disappears, it was never real in the first place," he writes. James explains how to deal with other types of difficult customers, including those who ask you to behave unethically, lack a real intention to buy or have less influence than they claim.

View Full Article in:

Inc. online (free registration)

Published in Briefs:

SmartBrief Job Listings for Business

Job Title Company Location
Manager, Technical Staffing
U.S. Cellular
Chicago, IL
Human Resource Director
Confidential
Salt Lake City, UT
Vice-President of Global Sales
Lindsay Corporation
Hartland, WI
Chief Operations Officer
Delta Community Supports
Blue Bell, PA
Administrative Management Specialist
Smithsonian Institute
Washington, DC