Guest experiences top tech trends, demands

05/7/2013 | Hotel Interactive

At this week’s BITAC Tech and Operations event at the Ritz-Carlton, Laguna Niguel, hoteliers discussed the latest trends in technology use. According to a poll, 56.3% say they are using technology yet could be doing better with it, while 58.3% say guest-centered advancements need the most attention.

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