What schools can learn from the Apple store

05/7/2013 | SmartBrief/SmartBlog on Education

A recent trip to the Apple store offers ideas that can apply to education, writes Thomas J. Troisi, assistant superintendent for curriculum and instruction in Valley Stream Central High School District in New York. In this blog post, Troisi writes that the company's take on the "traditional paradigm of customer service" includes small-group learning sessions, direct instruction and one-on-one help with advanced learners.

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