Some customers leave banks after branch closings, survey finds

05/9/2013 | AmericanBanker.com (free registration)

Thirty percent of consumers surveyed said they had moved their accounts to another financial institution after a branch closing, a Synergistics Research report says. The survey also found that 25% had a negative impression of the institution because of a branch closing, and 25% said it made them worry about the security of their money.

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