3 reasons you should watch your customers for website pointers

05/24/2011 | BusinessWeek.com/Today's Tip blog

A real user monitoring system can help you track your customers' activity on your website in order to help give you an idea of what is working -- and what isn't. Oren Elias says the systems can help business owners fix problems before customers complain as well as making sure all applications work as they should.

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