REI sets limit to curb rise in returns

06/4/2013 | Seattle Times, The

Washington-based outdoor gear retailer REI has instituted a one-year limit on merchandise returns, ending a longstanding policy of taking back all products with no time limits after the retailer noticed a sharp rise in returns of older items. "What we found is that small group of folks who are probably extending the policy beyond its intent, is getting bigger," REI's Senior VP of Retail Tim Spangler said. Retailers lost about $9 billion to return fraud last year, according to NRF data.

View Full Article in:

Seattle Times, The

Published in Brief:

SmartBrief Job Listings for Retail

Job Title Company Location
SEO Manager
Bed, Bath & Beyond
Union, New Jersey
Beauty Senior Marketing Manager
Nordstrom
Seattle, Washington
Specialty Retail - Development Manager
The Container Store
Coppell, Texas
Outside Sales Representitive
Purity Cylinder Gases, Inc
Lansing, MI
GLOBAL STORE OPERATIONS DIRECTOR LABOR OPTIMIZATION & MEASURABLE PROCESS
Nike, Inc.
Beaverton, Oregon