REI sets limit to curb rise in returns

06/4/2013 | Seattle Times, The

Washington-based outdoor gear retailer REI has instituted a one-year limit on merchandise returns, ending a longstanding policy of taking back all products with no time limits after the retailer noticed a sharp rise in returns of older items. "What we found is that small group of folks who are probably extending the policy beyond its intent, is getting bigger," REI's Senior VP of Retail Tim Spangler said. Retailers lost about $9 billion to return fraud last year, according to NRF data.

View Full Article in:

Seattle Times, The

Published in Brief:

SmartBrief Job Listings for Retail

Job Title Company Location
Staff Accountant-General Accounting
Total Wine & More
Potomac, Maryland
Branch Manager
Crescent Electric Supply Co.
Cedar Rapids, IA
Customer Service Operations Director
Orchard Brands
Warren, Pennsylvania
Store Initiatives Manager Job
Ross Stores, INC
Dublin, California
Project Manager, Store Planning & Construction
The Vitamin Shoppe
North Bergen, New Jersey