REI sets limit to curb rise in returns

06/4/2013 | Seattle Times, The

Washington-based outdoor gear retailer REI has instituted a one-year limit on merchandise returns, ending a longstanding policy of taking back all products with no time limits after the retailer noticed a sharp rise in returns of older items. "What we found is that small group of folks who are probably extending the policy beyond its intent, is getting bigger," REI's Senior VP of Retail Tim Spangler said. Retailers lost about $9 billion to return fraud last year, according to NRF data.

View Full Article in:

Seattle Times, The

Published in Brief:

SmartBrief Job Listings for Retail

Job Title Company Location
Commission Lumber Sales
Snavely Forest Products
Nationwide, SL_Nationwide
Buyer
Neiman Marcus
New York, New York
Director, Facilities Management Call Center
Macy's
E. Brunswick, New Jersey
Director Digital Marketing
C. Wonder
New York, New York
VP - Customer Relationship Marketing
HSN
Saint Petersburg, Florida