Passengers are more satisfied with U.S. airlines in 2013, poll says

06/18/2013 | Reuters · Wall Street Journal, The

U.S. airlines received higher passenger-satisfaction scores from fliers in 2013, according to the American Customer Satisfaction Index. The interview-based index rated major domestic carriers at 67 of 100 in 2012 and at 69 of 100 this year.

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Reuters · Wall Street Journal, The

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