DOD, VA boost online portal to address claims backlog

06/20/2013 | Modern Healthcare (subscription required)

The Defense Department and Department of Veterans Affairs are addressing the backlog in veterans' disability and health care claims with an improved online computer portal. Called eBenefits, the portal "marks a major milestone" in the VA's efforts to convert its paper claims documents to digital records, as the platform features seamless integration with the agency's Veterans Benefits Management System electronic claims processing tool, the VA said.

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