Show your underbelly to win real respect

06/23/2010 | Wall Street Journal, The

Bosses don't have to be invulnerable to command their team's respect, writes Patrick Lencioni, and in fact an occasional display of vulnerability can help to inspire trust, loyalty and commitment. Admitting that a problem has you stumped or that you've made a mistake is the surest way to win over your workers and your customers, Lencioni writes, and gives you a major advantage over leaders who are afraid to fess up to their failings.

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