As e-commerce matures, new challenges appear

06/30/2005 | Washington Post, The

As the e-commerce industry turns 10 this year, The Washington Post writes that the online shopping industry is experiencing growing pains, as made evident by the apparent dissatisfaction among eBay's vendors, who "griped openly" at the online giant's fourth annual user convention. The need among e-commerce firms to expand and evolve is causing lines to blur as competitors cross boundaries and add new services to woo customers.

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