SaaS growth leads to new software "rights"

07/8/2009 | CIO.com

Forrester Research has added 11 new entries to its Enterprise Software Licensee's Bill of Rights based on the increasing popularity of Software-as-a-Service systems and other factors. The list, which outlines privileges that Forrester believes software buyers should enjoy from vendors, now includes items on escrow protections for SaaS purchases, out-of-the-box product features and contract negotiations.

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