Hospital survey: Biggest budgets don't get highest cleanliness ratings

07/19/2011 | United Press International · FierceHealthcare

Spending more on cleaning and maintenance did not earn hospitals higher patient satisfaction ratings for hospital cleanliness, a survey by the Hospital Consumer Assessment of Healthcare Providers and Systems found. "Our results suggest that value is derived from efficiency of performance, and not just overall expenditures," said lead researcher Deirdre McCaughey.

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United Press International · FierceHealthcare

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