Why bosses should focus on their front-line workers

07/29/2013 | New York Times (tiered subscription model), The

Business battles are won and lost on the front lines, so that's where CEOs need to focus their attention, says Fred Hassan, chairman of Bausch & Lomb. If you can win over your company's front-line workers, you'll find the rest of your job gets a whole lot easier, Hassan explains. "If they start to see themselves as ambassadors as opposed to shop stewards, it totally changes the productivity of the whole organization," he says.

View Full Article in:

New York Times (tiered subscription model), The

Published in Briefs:

SmartBrief Job Listings for Business

Job Title Company Location
Pharmacy Benefit Analyst/ Auditor
Confidential
Nationwide, SL_Nationwide
Vice President, HEDIS & Performance Outcomes
CareSource
Dayton, OH
Vice President, Girls and Women Strategy
United Nations Foundation
Washington, DC