Hospitals tap social media to get patient feedback

Hospitals are gathering patient feedback using social media sites such as Facebook and Twitter, seeking ways to improve care and ideas for new services. Medicare uses patient satisfaction scores as part of its hospital payment formula and hospitals that are trying to improve patient engagement find social media sites are more accessible than advisory groups and can yield a broader range of information.

View Full Article in:

Wall Street Journal (tiered subscription model), The

Published in Brief:

SmartBrief Job Listings for Health Care

Job Title Company Location
Senior Director, Biostatistics
Edwards Lifesciences
Irvine, CA
Diagnostic Technician
Roche
Marlborough, MA
Test Technician
Roche
Marlborough, MA
Associate - Food and Drug
Keller and Heckman LLP
Washington, DC
Senior Paralegal - Research & Development, and Medical
Boehringer Ingelheim
Ridgefield, CT