Plaintiffs were awarded payments in less than one-fourth of malpractice suits involving PCI, according to an analysis of 1,441 claims from the Physician Insurers Association of America registry that was published in the American Journal of Cardiology. Each case is different, so sweeping conclusions are difficult to draw, said SCAI fellow Dr. Ajay Kirtane. "But in the end, if you do your best to try to take care of the patient and communicate what you're doing to the patient and their family, that's the best way to proceed," he said. "... There's no substitution for face time."