Proof that motivation and productivity come from the top

09/23/2008 | Times (London) (subscription required), The

CEOs who inspire staff and create a shared vision tend to create organizations that outperform others, according to a U.K. survey of government councils. Results show that the lack of a clear strategy leads to confusion, which can result in individual departments operating in isolation. Turf issues hamper the ability to "act in the best interests of the organization as a whole," said Jonathan Austin, founder and chief executive of Best Companies.

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