How to break bad news the right way

09/24/2013 | SmartBrief/SmartBlog on Leadership

Breaking bad news to good employees is never easy, writes Dr. Mark Goulston. Still, you can ease the pain if you're honest and open. "There are few things as upsetting as having to tell good people something disappointing or upsetting. But when you do it in a way that is candid and helpful, you give them the chance to feel hopeful instead of downhearted," Goulston writes.

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