How to protect your business' online reputation

10/12/2012 | USA Today

Business owners can't afford to ignore negative online publicity because it can have a serious effect on their companies, Steve Strauss writes. Regularly check for online reviews about your business and look for opportunities to resolve issues with dissatisfied customers. "Discover what went wrong. Be willing to correct it, even if it's not your fault. Be humble," he advises.

View Full Article in:

USA Today

Published in Briefs:

SmartBrief Job Listings for Business

Job Title Company Location
Director - Career Services
The Culinary Institute of America
Hyde Park, NY
Vice President, HEDIS & Performance Outcomes
CareSource
Dayton, OH
Vice President, Science and Regulatory Affairs
American Beverage Association
Washington, DC