9-1-1 pocket call prevention technology draws debate over hanging up

10/22/2013 | Urgent Communications

A new Interalia technology to filter out 9-1-1 pocket-dial calls has prompted a debate on whether it is acceptable to hang up on a 9-1-1 call, Glenn Bischoff writes. There are concerns about what could happen if a caller is actually in trouble but cannot speak because of nearby danger. Interalia product manager Ken Myroon noted the XMU+ technology can pick up even the slightest noise on the line, and before disconnecting it sends callers a message to press any key to continue the call.

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