How to lose your temper productively

10/23/2011 | New York Times (tiered subscription model), The

Selina Lo, CEO of Ruckus Wireless, had a reputation as a fearsome manager, and says she pounds the table and sometimes screams to make a point. Over the years, though, she's learned to channel her anger productively, and to identify employees who need a lighter touch. "As a CEO, you cannot be tough on everybody because some people may take it the wrong way," she says.

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