Employees' little decisions add up quickly

10/23/2013 | Inc. online (free registration)

Seemingly minor decisions that employees make daily can have a large impact on an organization's performance, writes Les McKeown, president of Predictable Success. To ensure those little decisions go the right way, "[h]ire the right people, give them the information and tools needed to make good decisions, then build a culture that empowers them to implement successfully," McKeown writes.

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