Understand the true worth of your employee-referral program

11/15/2010 | Dallas Morning News (free registration), The

Many organizations fall short with their referral programs because they fail to set goals for them, write John Sullivan and Master Burnett. "[W]e have to lash out at the masses of professionals who manage employee referrals in their organizations yet remain woefully unaware of what constitutes outstanding, good, average, and woefully ugly program performance," they write.

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Dallas Morning News (free registration), The

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