VoIP opens up


Several VoIP platform vendors have embraced allowing third-party access, which is enabling service providers to differentiate their offerings, according to this analysis. "We're seeing a demand for the applications, not just voice, video and data, but it's also about the integration of that into the different pockets that are meaningful for the end user," said Wendell Keuneman, BroadSoft's director of technical product management.

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