Duffy's Sports Grill owner finds recipe for success

11/21/2011 | Miami Herald (free registration), The

Paul Emmett has expanded his chain of Duffy's Sports Grills to 24 full-line restaurants and two satellite locations, catering to sports fans despite his own self-professed lack of sports knowledge. His winning recipe: Only open in spots where other eateries have failed and launch a loyalty-card program that rewards customers for coming in even when there's not a game on.

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Miami Herald (free registration), The

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