Report sheds light on feds' Twitter engagement

12/6/2011 | ExecutiveGov.com

Federal agencies with small Twitter followings are markedly better at engaging with their followers than their more highly followed counterparts, according to data from Expert Labs. Agencies such as the Navy and the U.S. Mint have a few thousand followers, but respond to a high proportion of tweeted questions, while the Federal Communications Commission has 452,000 followers but has failed to reply to a single tweet.

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