How to make sure your business has good customer relationships

12/6/2012 | Small Business Trends

You can foster a positive relationship with your customers by creating guidelines for interacting with clients and gathering feedback from them on a regular basis, writes Jeanne Bliss, founder of CustomerBLISS. "But don't just listen. Write down the issues and get someone assigned to taking care of the major ones," she advises. She also recommends providing training to your front-line employees and splitting your customers into different segments.

View Full Article in:

Small Business Trends

Published in Briefs:

SmartBrief Job Listings for Business

Job Title Company Location
Manager, Technical Staffing
U.S. Cellular
Chicago, IL
Human Resource Director
Confidential
Salt Lake City, UT
Vice-President of Global Sales
Lindsay Corporation
Hartland, WI
Chief Operations Officer
Delta Community Supports
Blue Bell, PA
Administrative Management Specialist
Smithsonian Institute
Washington, DC