Southwest CEO says carrier will focus on productivity

12/7/2011 | Bloomberg · American City Business Journals

The cost advantage enjoyed by Southwest Airlines has dwindled over the years as U.S. carriers have filed for bankruptcy and emerged leaner. "The sloth-like industry you remember competing against is now officially dead and buried. ... Now the enemy is our own cost creep, our own legacy-like productivity and our own inefficiencies," said Gary Kelly, CEO of Southwest.

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Bloomberg · American City Business Journals

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