Leadership shouldn't rely too much on uniform, "six steps to managing"-type leadership guides, says Karl Heiselman, CEO of Wolff Olins. Every employee is different, and bosses need to tailor their approaches to individual workers' needs. "[W]hen you're communicating with somebody ... you're trying to get the best work out of them. The way you do that is not the same for everybody," Heiselman says.
Don't rely on cookie-cutter leadership strategies