This is what a company in free fall looks like

12/19/2012 | Harvard Business Review online

If important decisions are made in secret and employees work in isolation and blame each other for their problems, your company's culture is probably spiraling downward, Rosabeth Moss Kanter writes. "In an emotional chain reaction, pervasive negativity fuels further decline. The culture permits selfishness, greed, mistrust, disrespect, petty turf battles, and excuses instead of action," Kanter writes.

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