How to keep business going even over the holiday break

12/21/2012 | Dynamic Business online (Australia)

Let customers know if your company will be closed over the holidays, and offer them ways to still reach you during that time, writes Matthew Ball. Make sure all staff members have contact information and skills needed to deliver support on their own and create an "in case of emergency" plan if management is needed for a situation. Also, connect with your business and customers through social apps to keep tabs around the clock.

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Dynamic Business online (Australia)

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