Webster Bank president: Banks can do well by doing good

12/22/2011 | ABC News

James C. Smith, president of Webster Bank, says the idea of succeeding financially while helping people in their struggles, modeled by "It's a Wonderful Life" character George Bailey, is alive at his bank. Webster Bank modifies loans at a rate that is more than twice the national average and calculates bonuses based on the number of loans modified. "We think the net cost to the bank of what would have been all of those foreclosures, by doing it the way we did, we've saved tens of millions of dollars," Mr. Smith said. "If you do the right thing it can help you grow, and you truly can do well by doing good."

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