Retooling your communication skills

12/30/2009 | CNNMoney/Fortune Small Business

Communication involves thinking through who you're talking to and what your body language conveys, as well as being deft with words, writes Alexander Stein. Difficult relationships can be reformed by smarter, more open communication efforts, he writes. "The longer damaging or uncomfortable things are left unspoken, the longer they remain damaging and uncomfortable," Stein writes.

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