Marlene Chism is a consultant, international speaker and the author of "Stop Workplace Drama" (Wiley 2011) and "No-Drama Leadership" (Bibliomotion 2015). Visit her at MarleneChism.com and StopWorkplaceDrama.com, and connect via LinkedIn, Facebook and Twitter.
Simple errors can make your communication ineffective -- and hurt your ability to get results and reach goals.
The leader’s job is to get results through others. Be that person, not someone who's focused on either peace or power at the expense of improvement.
Move past gossip, complaints and distractions to have the conversations that actually make a difference.
Executives can use this short list to determine the root causes of leadership failures within your organization.
These are 3 types of conversations you don't want to encourage.
Growth requires you to elevate your self-awareness so that you can identify your shortcomings and change your unproductive habits.
There are dozens of ways “I already know” manifests. For example, “I already know what he will say, and “I’ve already tried that a dozen times.”
You can't give yourself a promotion, but you can set the stage for what's next.
Performance conversations can go wrong. Here's how you may be inadvertently creating problems as a manager.
Good agreements create good boss-employee relationships. Set the expectations about moving the trainee-trainer relationship forward.