Companies need HR executives to not only manage HR and establish a workplace culture but also support the employee experience and help CEOs with the strategic approach, CEOs say. "Data is a critical skill for every executive who has a seat at the table, and this is just as true for CHROs as it is for" chief financial officers or chief marketing officers, says Matt Straz, CEO of Namely.
CEOs are increasingly sporting experience in HR because HR issues such as branding and people are also corporate concerns, writes Daniel Chait, CEO of Greenhouse. "The public measures your company by its values, as experienced by how it treats all people: customers, employees and candidates alike," Chait writes.
DHL provides its employees with training sessions that focus on shipping, company strategy and leadership, says Amod Date, vice president of HR for DHL Express Singapore. "DHL Express saw a transformation in knowledge levels, confidence and engagement for all employees in the years since [Certified International Specialist] has been launched," Date says.
To ensure meetings are productive, give them a clear focus, invite only the people who need to attend and let each group's priorities determine how often it meets, writes Ron Carucci, managing partner at Navalent. "In my experience, meetings being ineffective is often an indicator that they shouldn't be occurring," Carucci writes.
Help millennials at your workplace become leaders by talking to them about their expectations and working with them to come up with a leadership development plan, says Stu Cooper, general manager of Certus Insurance. "Get used to having a real conversation with no preconceived ideas or outcomes," Cooper says.
Nearly two-thirds of public sector leaders reported challenges in attracting and retaining skilled workers in a 2015 survey by Accenture. Agency leaders can turn this around by building productive relationships with team members, implementing an autonomous culture and giving employees opportunities to develop skill sets.
Proper communication is everything in the workplace and in life, writes Robert Chen, executive coach at Exec|Comm. Chen offers three strategies to improve leaders' communication skills, including adjusting body language to match verbal messaging and not losing the main point when speaking.
The best way to gain recognition is to consistently produce exceptional work, HR expert Jordan Perez writes. Seek opportunities to stand out while collaborating with your colleagues, and be patient during tough situations.