Federal Reserve chief Janet Yellen told an audience in London that another financial crisis "in our lifetime" is unlikely and that banks are much stronger than before. Yellen also rejected calls to significantly ease financial regulations.
The ATM revolutionized banking and consumer behavior, showing the value of adding features slowly enough that customers do not lose familiarity while focusing on features that improve the consumer's experience, not just the company's, write Thomas Stewart and Patricia O'Connell.
Spicy foods that contain capsaicin can help you feel cooler during the summer, writes Jean-Luc Bouchard. The chemical, often found in peppers, causes people to sweat, which is one of the primary methods our bodies use to cool down.
Living with the purpose of being in service to others leads people to lift up those around them, remove obstacles to others' success and give credit, notes S. Chris Edmonds in this blog post and video. It is important to formalize your values, determine the measurable behaviors needed for each value and demonstrate your values in everything you do.
If you have a co-worker who likes to corner you and talk to you at length, offer a plausible excuse right away for why you can't talk, writes Patrick Allan. If that's not possible, mention that you can only chat for a couple of minutes.
Thought leadership driven by aspirational purpose and data-driven storytelling can improve the experiences of employees and customers, writes Billee Howard. "The goal is to work to transform employees into brand ambassadors through winning experiences, with the goal of transforming storytelling into an empowering business competency," she writes.
G4S Youth Services paid a female facilities investigator $10,000 per year less than her male predecessor, the Equal Employment Opportunity Commission says in a lawsuit against the company, which formerly managed the detention center in Arkansas where the woman worked. "Companies must pay women equal wages for equal work," said Katharine Kores, an EEOC district director.
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