Passion may be what fuels leaders to achieve greatness, but research suggests trying a different approach when trying to persuade someone of a particular point of view. Instead, try to understand the other person's point of view and terminology, and then seek common ground, John Baldoni says in this blog post and video.
Marriott International has taken over Starwood Hotels & Resorts, but the hard work of integrating the two companies has only just begun. Educating customers, merging cultures and negotiating agreements with outside firms are just some of the challenges Marriott faces in the coming months and years.
Julie Hamilton discusses how studying your industry and proactive networking matter for women, including Hamilton on her journey to becoming Coca-Cola's global chief customer and commercial leadership officer. Once you've made it, don't forget to be a mentor to others, Hamilton says.
Encouraging cognitive empathy is one of the best ways to create a work environment in which people who have different experiences can be successful, says Elizabeth Borges, head of women's leadership at Everwise. "Rather than being guided solely by our unconscious instincts, we can be intentional about how we treat one another, particularly in the workplace," says Borges.
Mind maps employ nonlinear thinking to clearly define themes, subcategories and ideas in an organized fashion, writes Mark Ellis. "Rather than ending up with a notepad full of these ideas, line-after-line, a mind map helps you organise them into something meaningful and ultimately engaging," Ellis writes.
Executives have a different job than line managers when it comes to communication, and less time to be visible and plain-spoken, writes Alison Davis, CEO of Davis and Co. Make an effort to be visible, be sure to communicate clearly and at the right times, and don't forget to listen, too.
Policymakers should explore inconsistencies in the way regulations treat bank investments, Treasury Secretary Jack Lew told the House Financial Services Committee. "Distinctions were made between different kinds of activities so that private equity is treated one way, merchant banking is treated another way," Lew said.
Eight Democratic senators want the Department of Labor to determine whether Wells Fargo broke wage and overtime laws when employees stayed late to meet sales quotas. A Wells Fargo spokeswoman said the bank offers employees "market competitive compensation, career-development opportunities, a broad array of benefits, and a strong offering of work-life programs."
Companies talk about how they value employee input and will go to great lengths to conduct engagement surveys, but few CEOs spend much time analyzing or reflecting on the results, Quantum Workplace CEO Greg Harris writes. He offers three pieces of advice for making such engagement more meaningful, both for the C-suite and in the minds of employees.
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