Danny Meyer tries to instill a culture of "enlightened hospitality" in his New York City restaurants and the Shake Shack chain. As his company grows, Meyer has deployed what he calls "culture carriers" -- people who help managers and line workers understand and carry out the company's culture.
"Garfield" turned 40 this week and is a billion-dollar marketing empire that publishes in 111 countries and 28 languages. Creator Jim Davis says the cat's willingness to say things people wish they could is the reason for the comic strip's longevity.
Staying in the same role without learning is a career death sentence, even if it feels easier than taking a risk and learning new things, writes LaRae Quy. "It's essential that you realize your comfort zone is a tremendous enemy of peak performance," she writes.
CB Insights CEO Anand Sanwal writes about the 13 months he was also running his late father's chemical company in India and what he learned about selling a business, especially when it's in an industry you don't know and in a language you don't speak well. Employees also needed a vision, he writes, as "[e]veryone, for better or worse, assumed I had a clue and was looking for me to develop a plan."
Blockchain can reduce costs in the short term, even if more transformative use cases are still years away, according to this McKinsey analysis. The viability of using blockchain depends on the industry, the desired use case and the regulatory environment, among other factors.
Taking the time to help others succeed is part of the daily routine for Gerald Dupre, president of Hallmark Specialty Property. "I think some of the proudest moments are when you can sit back and see how you've been able to provide that point of reference or assistance to someone in achieving their goals," he says.
Supreme Court justices will review a ruling against investment banking director Francis Lorenzo, whose firm was banned from the securities industry by the Securities and Exchange Commission because of deceptive emails sent to investors. The issue is whether a person who shares false statements that were made by someone else is liable, under US securities laws, for participating in a fraudulent act.
The arrest of Audi CEO Rupert Stadler for his alleged bid to quash an investigation into emissions cheating is likely to cause financial problems for parent Volkswagen Group and continued disagreement among board members, writes Edward Taylor.
Leadership behaviors that hurt your credibility include failing to follow through and giving negative feedback publicly, writes John R. Stoker. He lists eight other behaviors to watch out for, including a lack of emotional control.
Every organization can excel at making difficult decisions with a structured process in place, writes Art Petty. He offers eight concepts to improve these conversations, such as keeping conversations and opinions related to business matters.
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