Doug Radi, president and CEO of Good Karma Foods, says that he and his team try to take a moment to breathe after a mistake before rationally considering what's next. "No sacred cows, no barriers, let's just take a very appropriate, rational view of it in a relaxed, non-emotional state," he says.
Microsoft CEO Satya Nadella chose encouragement over punishment when the company's Tay.ai chatbot was quickly manipulated into using racist language, and that team responded with a better product months later. "It's so critical for leaders not to freak people out, but to give them air cover to solve the real problem," Nadella says.
Scientists are considering changing the criteria for a planet designation, which could restore Pluto's status and add upward of 110 other celestial objects, writes Patrick Reilly. Pluto was demoted in 2006 in large part because its orbit overlaps with other bodies.
There are many levels of delegation, each correct for particular situations, and leaders must exercise such authority while being aware of and managing their team's emotions, writes Ed Batista. This means the tricky balance of knowing when to step back and let others make decisions while still using your influence when needed.
Kraft Heinz's proposed and withdrawn takeover of Unilever, a deal valued at $162.2 billion, is the third-largest failed merger, writes Dasha Afanasieva. Such megadeals are likely to continue with shareholders generally supporting deal-making regardless of the outcome.
Hiring freezes reduce spending in the short term, but they usually hurt morale, lead to additional spending through overtime and potentially hurt the organization's ability to grow, writes Lauren Dixon. "Sometimes hiring freezes become a reaction as opposed to being proactive about really thinking about what your goals are going to be," says Joni Duncan, chief HR officer at Ann & Robert H. Lurie Children's Hospital of Chicago.
Knowing when to interrupt can bring clarity to the speaker's needs while respecting everyone's time, writes Dan Rockwell. Use the interruption to state your confusion and hope for a clear, direct answer, and consider asking for conclusions at the start of the conversation to prevent rambling.
Companies that are able to overtly appreciate their customers will likely experience increased loyalty and more fruitful relationships, writes Chip Bell. "Great relationships -- whether personal or professional -- are fueled by affirmation," he writes.
The US Court of Appeals for the 4th Circuit, in a 10-4 decision, has upheld a Maryland law prohibiting ownership of semiautomatic rifles and ammunition magazines that hold more than 10 rounds. Writing for the majority, Judge Robert King concluded that "the banned assault weapons ... [are] beyond the Second Amendment's reach," while the dissenting statement from Judge William Traxler accused the court of "eviscerat[ing] the constitutionally guaranteed right to keep and bear arms."
The Supreme Court heard arguments Tuesday in McLane v. Equal Employment Opportunity Commission, which deals with whether a federal district court was warranted in blocking an EEOC subpoena. The high court granted review on the narrow question of whether an appeals court gave appropriate weight to the district court's decision regarding the subpoena, which sought personal information on employees, including Social Security numbers, in relation to a discrimination investigation.
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