Small Business
Top stories summarized by our editors
9/18/2018

Sales experiences are rarely linear and often fail to follow a straightforward journey from start to finish, which makes it even more important for sales representatives to be agile, writes David Brock. "Providing clarity, structure, and simplification, helping reduce the chaos is, perhaps, the greatest value sales people can provide," Brock writes.

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David Brock
9/18/2018

Southwest Airlines does things a little differently, such as letting passengers pick any open seat on the plane. This article offers tips to newbies on how to adapt.

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USA Today
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Southwest Airlines
9/18/2018

Moody's Analytics is predicting that property damage and disruption caused by Hurricane Florence could total between $17 billion and $22 billion, and that could be a modest estimate. "These estimates are based on the information available, and there is a high probability that Florence's costs will be revised significantly higher with added information or inland flooding," Moody's notes.

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CNBC
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Moody
9/18/2018

Retailers and users can now post product links in Instagram Stories, allowing shoppers to make impulse purchases when they see an item that catches their eye. Instagram is also adding a Shopping channel to its Explore tab to help users browse items in specific categories.

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Instagram
9/18/2018

Sales emails should be sent with the goal of getting a response, not immediately closing a deal, writes Sabrina Ferraioli. To that end, keep your emails short and personalized while leading with the value your company can provide to gain the reader's interest.

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Sabrina Ferraioli
9/18/2018

President Donald Trump's tax cuts and business-friendly policies have led to fast growth in 2018, according to Trump economic adviser Larry Kudlow. "I wish our friends around the world would emulate and imitate our policies of lower taxes and deregulation so they can pick their growth rates up as well," Kudlow said.

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CNBC
9/18/2018

The Dow Jones Transportation Average's 9% growth in 2018 is a sign of a strong US economy, writes Paul La Monica. "The strength of these companies a sign that consumers are busy shopping and that people have enough money to be flying more often for both leisure and business," La Monica writes.

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CNNMoney
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Paul La Monica
9/18/2018

Salesforce's complete customer view and HubSpot's free, simple system make them two of the top customer relationship management platforms available right now. Other top offerings include Pipedrive, which is focused on helping sales managers concentrate on the most important deals at any given time.

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Tech Guru Daily
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Salesforce, Hubspot, Pipedrive
9/18/2018

TripAdvisor will unveil a new website and mobile app later this year that will include a full-fledged social network built specifically for travelers. TripAdvisor has signed with more than 500 partners for the endeavor, which will allow users to create profile pages and follow one another.

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TripAdvisor
9/18/2018

Gallup research reveals that most employees are either not engaged or actively disengaged with their work. Managers can address the problem by surveying employees and meeting with them to reiterate core company values, writes executive coach Leanne Hoagland-Smith.

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Leanne Hoagland-Smith