Small Business
Top stories summarized by our editors
3/23/2017

The US may have to help Puerto Rico out of an economic slump later this year, just as Europe will need to do with Greece, writes Desmond Lachman. In order to limit the impact of Puerto Rico's financial crisis, the US must learn from the mistakes the International Monetary Fund made in managing Greece's economic troubles, Lachman writes.

3/23/2017

One way to vet your ideas is to imagine that you are having an argument with other smart people in your industry, said venture capitalist Marc Andreessen. "You want to kind of construct a model of how they think and be able to be very objective and fair -- where you can think things through from their standpoint," he said.

3/23/2017

Top sales performers tend to focus on the things they can control, such as their effort level and attitude, instead of what they can't, writes Ian Altman. Have your sales representatives emulate top performers by being selective about the opportunities they pursue, Altman writes.

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Forbes
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Ian Altman
3/23/2017

Mazza Innovation uses heated water to extract ingredients from blueberries for use in supplements and other products, shunning the chemicals that are sometimes employed in the process. Mazza is now looking to expand, and experts recommend strategies that include targeting large producers and offering comprehensive customer support.

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customer support
3/23/2017

Using your home as collateral for a business loan runs the risk of foreclosure, write Ilyce Glink and Samuel Tamkin. Some lenders have loan covenants in place that allow them to call a loan due even if a borrower is current on his or her payments.

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Ilyce Glink
3/23/2017

Banks may be reluctant to lend to small businesses that haven't been around for a long time, but the proliferation of online lenders offers an alternative. This book excerpt offers six pointers for navigating the current lending environment.

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Entrepreneur online
3/23/2017

Frequent quotas can be more effective in boosting sales performance, particularly when a sales team is focused on simply selling more products, according to a study by Doug Chung and Das Narayandas. On the other hand, long-term incentives work better when sales representatives are trying to sell high-profit items.

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Doug Chung, Das Narayandas
3/23/2017

Every company sales plan should be focused on the big picture and detailed in writing to be effective, writes Allen Foster. Take time to consider whether you can reach people outside of your demographic and incorporate the opinions of your customers as you modify your sales plan, Foster writes.

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WBZ-TV (Boston)
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Allen Foster
3/23/2017

Adobe announced the debut of Experience Cloud at Adobe Summit 2017. Adobe Experience Cloud will include Adobe Marketing Cloud, Adobe Advertising Cloud and Adobe Analytics Cloud, all of which are designed to help users deliver better customer experiences and manage customer journeys.

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DestinationCRM.com
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Adobe
3/23/2017

Blockchain technology could drastically change customer-relationship management by allowing numerous organizations to trace data through a combination of computer systems, writes Denis Pombriant. "Blockchain would be useful especially to help understand demand, and thus figure out where to deploy resources," Pombriant writes.

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E-Commerce Times
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Denis Pombriant