Small Business
Top stories summarized by our editors
2/21/2018

Ana Madan, who owns eight McDonald's locations in New Jersey, recently received the company's "People Award," which recognizes operators who demonstrate "the ability to recruit, develop, train and retain qualified personnel." Madan, who was born in Cuba, is a second-generation McDonald's franchisee.

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McDonald
2/21/2018

The Trump administration has proposed a rule allowing for the sale of short-term insurance for periods of up to 12 months. "This is one step in the direction of providing Americans health insurance options that are more affordable and more suitable to individual and family circumstances," said Health and Human Services Secretary Alex Azar.

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Kaiser Health News
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Alex Azar, Trump administration
2/21/2018

Leaders need to be wary of talking too much, thinking they know it all and looking down on passion, says leadership coach Ralph Simone. When you're doing all the talking, "[y]ou're not necessarily connecting or you're not tapping into the ideas that your people have, that your customers have, that your clients have," he says.

2/21/2018

Sales leaders should approach coaching with a collaborative mindset and should be adaptable enough to adjust to changing conditions as they develop. Also, use games and challenges to liven up dull tasks and keep your sales team motivated.

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Forbes
2/21/2018

Sales teams benefit from assigning experienced personnel to prospect, because it can often be one of the more challenging tasks in sales, writes David Brock. Companies can also improve prospecting by focusing on initial call quality instead of quantity, Brock writes.

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David Brock
2/21/2018

You'll have more success attracting qualified candidates for sales positions if you use LinkedIn filters to find experienced, talented personnel. Once you find potential candidates, a 15-minute phone screen can help you determine whether they're likely to be a good fit, writes Sean Higgins.

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HubSpot
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Sean Higgins, LinkedIn
2/21/2018

Low wages are holding back consumer demand and productivity and creating a drag on the US economy, according to this analysis. The authors argue higher wages will spur demand and generate growth.

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US
2/21/2018

Technological advances in communication have helped create inclusive workplaces, because webinars can keep staff members up to date and instant messaging programs allow workers to quickly and easily ask questions. "Issues surrounding inclusivity and diversity in the workplace will not be solved overnight, but harnessing technology in these ways to break down communication barriers and combat unconscious bias is a strong step in the right direction," writes Nick Ismail.

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Information Age
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Nick Ismail
2/21/2018

It's important for small businesses to understand what marketing is in contradistinction to advertising to formulate the best strategy. The latter, explains Marisa Sanfilippo, is a subset of marketing, which embraces all the ways consumers learn about your business.

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Business News Daily
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Marisa Sanfilippo
2/21/2018

Leadership retreats are intended as a way to break out of daily routines and stimulate new thinking. But retreats need to be planned properly for productive results, writes Bruce Eckfeldt, who offers five recommendations.

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Inc. online
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Bruce Eckfeldt