Small Business
Top stories summarized by our editors
4/25/2018

Existing home sales increased by 1.1% in March, reaching a seasonally adjusted annual rate of 5.60 million units. "Existing home sales look okay today with some clouds further out on the horizon from rising home prices and mortgage rates not enough to make us worry yet about the outlook this year," said MUFG Chief Financial Economist Chris Rupkey.

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Reuters
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Chris Rupkey, MUFG
4/25/2018

Technology is reshaping the workforce, with a report by New America finding that 35% of the jobs in the Phoenix area are at a high risk of being modified or eliminated in coming decades. A tight labor market and rising minimum wages are contributing to the push for automation, said IFA President and CEO Robert Cresanti, CFE.

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IFA, New America, Robert Cresanti
4/25/2018

Startups developing cybersecurity technology would be wise to develop open platforms, ideally using publicly available APIs, if they want to win over big corporations as clients, says Myrna Soto, a partner at ForgePoint Capital who was formerly chief information security officer at Comcast. The connection between the startup's new security technology and the customer's existing security tools is crucial, she says.

4/25/2018

People sometimes find it socially difficult to refuse work requests no matter how busy they are with their current tasks. Mikaela Kiner, CEO of uniquelyHR, shares three questions that can help people determine whether they should accept new responsibilities.

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Fast Company online
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Mikaela Kiner, uniquelyHR
4/25/2018

Small-business owners may use simplified employee pension individual retirement accounts to reduce taxable income to qualify for the 20% "qualified business income" deduction under the new tax law, write Robert Bloink and William Byrnes. The income limits for the deduction create a "powerful incentive for these taxpayers to take steps to establish a retirement plan that accepts pretax contributions," they note.

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Robert Bloink, William Byrnes
4/25/2018

Sales teams should understand that buyers want to talk to them, as 82% of buyers accept meetings with people who reach out to them. Meanwhile, 80% of buyers prefer being contacted by email, but sellers agree customized messages are the way to go.

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RAIN Group Sales Blog
4/25/2018

Sales professionals on the lookout for a new job must be able to sell themselves to find the right opportunity, writes Kostas Chiotis. During a job search, it's important to be able to discuss your successes and to talk about yourself with confidence, Chiotis writes.

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Kostas Chiotis
4/25/2018

Sales representatives will find it easier to track conversations with customers and keep important information at their fingertips when they use a customer-relationship management platform. Reps may complain they don't have time to document data in their CRM, but they can find time if they make it a priority, writes Casey Jacox.

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Forbes
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Casey Jacox
4/25/2018

DrumUp can be a valuable tool for finding helpful content to share with followers on social media platforms, writes Jessica Davis. Meanwhile, use Rocketium to produce compelling how-to videos that can engage your audience.

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Business 2 Community
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Jessica Davis, Rocketium
4/25/2018

Intercom has launched a business messaging platform that integrates with apps from Google, Shopify and other companies. The messenger includes a customizable home screen and allows for scheduling and self-service functions.

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DestinationCRM
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Google, Shopify