Vacationers looking for a few relaxing hours in Las Vegas will appreciate this list of five top local spa treatments. The most unusual could be the Watsu massage at Spa, Salon & Fitness center at Bellagio, a 70-minute experience that features stretching and shiatsu massage while floating in a 94-degree private pool.
The new federal rule expanding overtime eligibility to employees who make less than $47,476 annually applies to any business bound by the Fair Labor Standards Act, writes Karla Miller. The measure is to take effect Dec. 1.
Customer relationship management platforms are valuable to businesses because they combine fragmented information from customer interactions that happen over social media, smartphone apps, email and other sources, write Barclay Ballard and Ian Barker. CRM software automates many customer service tasks to allow employees to spend their time more effectively.
Sales representatives should never resort to using random approaches to connect with customers or not asking the questions needed to learn more about them, writes Grant Cardone. Other mistakes to avoid include jumping to the product's price right away.
It's possible to be successful by buying customer influence through samples and product demos, writes Kate Harrison. Beverage company Koa has used strategies that include providing samples to influential yoga professionals in the hopes that they will enjoy the products and spread the word to others.
Marketing designed to win repeat business from loyal customers requires a personalized appeal. Experts advise on how to achieve this through clearly defined objectives, a clear understanding of your customers' needs and a commitment to continued engagement.
K9 Resorts, a daycare and luxury hotel for pets founded by brothers Jason and Steven Parker in 2005, is expanding across the country through franchising. "Now that we're opening up franchises in cities all over the US, our goal is to cross the 100-unit mark within the next five years," Jason Parker said.
Chief financial officers, CEOs and small-business owners point to overregulation as a major concern, surveys show. This article looks at the history of government regulation, the Obama administration's record in this area and proposals to change the system.
Drone-based food delivery is a hot topic, with brands such as Domino's and Orange Leaf frozen yogurt experimenting with the technology. "At this point, [executives] will have to consider" drone delivery, said Jeremy Latchaw, owner of the Orange Leaf location in Holland, Mich.
Some gig-economy startups are moving away from the practice of hiring independent contractors in the pursuit of minimal labor costs. Instead, these businesses -- including the office-cleaning business Managed by Q -- are classifying workers as employees and touting the benefits of a happier workforce and less litigation.
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