During his yearlong ban from baseball in 2014, Alex Rodriguez took college business classes, networked with CEOs and focused on building up his company, which focuses on "businesses that generate cash, can scale, and have good management." He discusses his career, what he's investing in, and the insecurities and fears that fueled his playing career and initial business ventures.
Office workers on average spend 56 minutes per day doing personal tasks on their mobile phones, finds an OfficeTeam survey. Personal email accounted for the most time spent on personal tasks.
McDonald's beat expectations by posting a 3.9% increase in sales at established US restaurants in its latest quarter, and the growth was driven in part by the introduction of crafted burgers and $1 sodas. Worldwide same-store sales jumped 6.6%.
Matching up work goals to personal values can lead to a sense of meaning and drive, writes Susan Fowler. Identify your true values by asking yourself how you spend your money and time.
Millennials are most likely to look favorably on CEOs who speak up on key social issues, according to a report from Weber Shandwick and KRC Research. A CEO sharing such views would gain loyalty from 44% of millennials surveyed.
A subscription-based business model is attractive but requires deep relationships and the ability to deliver strong customer service and ongoing value, writes Zuora CEO Tien Tzuo. The importance of the subscriber relationship will also dictate changes in data collection, metrics and customer journey, he notes.
Once you realize that your speech isn't just about the words you're saying, you can look to make the most of images, videos and props, writes Jim Anderson. Practice your material until you can deliver it in a conversational, genuine style that establishes rapport with your listeners.
Leaders who focus on the customer make a point to talk with them often, collaborate across departments and look at metrics differently, writes Ian Golding. "Customer centric leaders are constantly wanting to know how it feels to be a customer AND an employee," he writes.
Penmanship and cursive instruction are returning to classrooms as a result of studies that show writing out words by hand is linked to better long-term retention, organization and idea creation than typing notes on a keyboard, Ephrat Livni writes. "Laptop note takers' tendency to transcribe lectures verbatim rather than processing information and reframing it in their own words is detrimental to learning," according to a Princeton University study.
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